Description/Synopsis:

A fast-growing pharmaceutical group is seeking a detail-oriented Credit Controller to join their Finance team. This role is ideal for a professional with strong communication skills, a problem-solving mindset, and the ability to manage debtor accounts with accuracy and professionalism in a dynamic environment.

Minimum Requirements:

• BCom degree in Finance, Business Administration, or related field.
• 3–4 years’ proven experience in debt collection and payment processing.
• Proficiency in Microsoft Excel.
• Excellent communication, negotiation, and problem-solving skills.
• Strong attention to detail with high accuracy in data entry and record-keeping.
• Ability to work independently and collaboratively in a fast-paced environment.
• Valid Driver’s License (travel to clients may be required).

Main Responsibilities:

• Debt Collection: Implement effective collection strategies, contact debtors, resolve disputes, send monthly statements, and initiate legal or insurance actions where required.
• Payment Processing: Accurately receive, process, and reconcile payments; collaborate with debtors to resolve discrepancies.
• Debtors Ledger Management: Maintain up-to-date records, allocate payments, perform reconciliations, and prepare aging and collection reports.
• Customer Service: Provide excellent service, work closely with sales and operations teams, attend meetings with debtors, and resolve queries promptly.
• Compliance & Documentation: Submit required reports, ensure compliance with debt insurance processes, and keep accurate documentation.
• Process Improvement: Identify and implement ways to streamline collection and payment processes for greater efficiency and customer satisfaction.