DESCRIPTION / SYNOPSIS
A successful Midrand based manufacturing company is seeking a mature and dependable Internal Sales & Administrator to support daily operations, customer interactions, and internal processes. This role suits someone who enjoys structure, accuracy, and being the steady point of contact in a busy environment.

MINIMUM REQUIREMENTS:

• Experience in internal sales, office administration or customer support
• Strong organisational skills with excellent attention to detail
• Experience with SAGE, SYSPRO, Pastel Evolution, Excel
• Experience with Salesforce or other CRM systems is an advantage
• Ability to communicate clearly and professionally with customers and suppliers
• Mature, calm and dependable approach to daily operations
• Must be based in or able to commute reliably to Midrand

RESPONSIBILITIES

• Open and close the office and factory daily
• Maintain financial filing and general office organisation
• Liaise with maintenance and finance teams
• Manage inventory, consumables, labels and containers
• Oversee weekly stock takes with the storeman
• Create quotations, sales orders and invoices
• Capture payments and reconcile credit card transactions
• Maintain customer and supplier databases
• Update web leads and process web orders
• Generate purchase orders and manage incoming imports
• Maintain HR files, key registers and asset registers
• Support sales and marketing with pricing and product information
• Assist walk-in clients, answer calls and manage web enquiries
• Follow up on open quotations and maintain reseller relationships
• Handle customer returns and refunds
• Capture job cards, stock counts and daily sales stats
• Prepare reports for the business manager

SOFT SKILLS / ADDITIONAL INFO

• Mature, steady and reliable
• Warm, clear communicator
• Strong follow-through and ownership
• Comfortable supporting a busy operational environment
• Values accuracy, consistency and professionalism